Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order is placed, you will receive a confirmation email with your order details.
Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
We aim to deliver your orders within the following timeframes:
- Within Pakistan: 3–5 business days
- International Orders: 7–12 business days
Delivery times may vary depending on your location and external factors such as courier delays or customs processing.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
- Free shipping may be offered on selected orders or promotions
- Any applicable shipping fees will be clearly displayed before completing your purchase
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment in real time.
International Shipping
We offer worldwide shipping to selected countries.
- Delivery timelines may vary depending on destination
- Customers are responsible for any customs duties or import taxes (if applicable)
Shipping Delays
While we strive to deliver orders on time, delays may occur due to:
- High order volume during sales or festive seasons
- Courier service issues
- Weather or unforeseen circumstances
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping details are correct at checkout.
Panikha is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us immediately. We will work with the courier service to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us: